Working With the NDIS – Providers

How providers can work with the NDIS.

The National Disability Insurance Scheme (also called the NDIS) is the new way of providing disability support.

The NDIS will provide all Australians under the age of 65 with permanent and significant disability with the reasonable and necessary supports they need to live an ordinary life.

The NDIS began with some trial sites around Australia from July 2013. It will be rolled out gradually around the rest of Australia from 1 July 2016.

The NDIS is being introduced in stages around Australia to ensure it is successful and sustainable.

People who are eligible for NDIS support are called a participant.

Each participant has their own NDIS plan that identifies the outcomes they wish to achieve, the supports that will be funded by the NDIS and other supports the person requires.

Providers are individuals or organisations that deliver a support or a product to a participant in the NDIS.

People with disability will choose the providers they engage and can change providers at any time.

What are the opportunities for providers wanting to work with the NDIS

  • By 2019, the Scheme will support about 460,000 Australians with disability and invest $22 billion a year in services and equipment
  • There are significant growth opportunities for providers who respond to this new demand
  • Resources and tools are available to help providers understand the NDIS market environment

What are the benefits of working with the NDIS

  • Improve participants’ lives by helping them achieve their goals
  • Be part of a vibrant, innovative and competitive marketplace
  • Enjoy new business opportunities
  • Take advantage of online systems to reduce paperwork
  • Enjoy fast claim processing

How do I become a provider?

To become a NDIS provider, complete the Provider Registration Kit available at

You don’t need to register with the NDIS until you are ready to do business and the NDIS is about to be rolled out in your area.

The NDIS approach to pricing

The National Disability Insurance Agency (NDIA) is the Commonwealth agency responsible for the sustainability of the NDIS. The supports funded through the NDIS must represent value for money.

Until the market matures, the NDIA will set the value for some funded supports in a participant’s plan.

Prices are reviewed and updated regularly and available at


Quality and safeguards

NDIS participants must have access to high quality services that will support them to achieve their goals.

The NDIA is working with State and Territory governments to develop a national approach to quality and safeguards that will apply to providers registered with the NDIS.

Until the NDIS is rolled out in full, existing Commonwealth, State and Territory quality and safeguard systems will continue to apply to registered providers.


What will the NDIS marketplace look like in the future?

The NDIA values the role of providers and sees them as a critical part of the NDIS.

Providers that deliver high quality, person centred supports and services will help participants achieve their goals.

After full roll out, it is estimated that the NDIS market will be worth $22 billion a year and create thousands of new jobs across the country.

The NDIA would like to see a market with a diverse range of providers.

This gives participants more choice and control and enables strong links with mainstream services as well as family and community support.

Together, this helps achieve the overall aim of the NDIS, increased social and economic participation for people with disability.